Why Language Models Get ‘Lost’ in Conversation
A new paper from Microsoft Research and Salesforce finds that even the most capable Large Language Models (LLMs) fall apart ...
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Navigating the Conversational AI Wave: A Playbook for Executives Looking to Stay Ahead
Conversational AI, which enables machines to simulate human dialogue, has emerged as one of the most sought-after AI applications in ...
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Consider These AI Strategies to Reduce Retail Employee Burnout
Employee burnout in retail contact centers isn’t just a personnel issue—it’s a notable business challenge threatening to eat away at ...
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