Press Release June 17, 2025 at 11:45 AM EEST
Digital Workforce strengthens long-term automation partnership with one of the largest utility companies in the United States.
Digital Workforce Services Plc has secured a new order valued at approximately €2.6 million from a long-standing client in the United States. The new engagement continues a successful multi-year partnership focused on scaling intelligent automation across the client’s operations.
The publicly listed utility company serves over 9 million private, public, and enterprise customers and employs over 28,000 professionals nationwide. Under the new order, Digital Workforce will continue to provide business process analysis and automation development services that support the client’s multi-platform automation strategy, driving results while optimizing technology investments and minimizing licensing costs.
A key focus of the collaboration is leveraging Microsoft Power Platform alongside SS&C Blue Prism and other technologies to identify automation opportunities, streamline operations, and deliver tangible business value. With deep expertise in Microsoft-based automation, Digital Workforce helps clients unlock agility and cost-efficiency, especially in large, federated enterprise environments.
Jussi Vasama, CEO of Digital Workforce, said: “Our collaboration with this client dates back to 2020, and this latest order reflects the trust we’ve built through consistent, high-quality service delivery. Together, we’ve successfully automated over 120 business processes across various functions. Our hybrid delivery model – combining a dedicated U.S. on-site team with global automation experts, ensures rapid implementation and scalable support, all while keeping operational overhead low.”
Digital Workforce’s business process automation services are designed to help enterprises move fast, reduce complexity, and accelerate value creation. Through close collaboration, clients can build automation capabilities internally and realize long-term benefits across their organizations.
For further information, please contact:
Jussi Vasama, CEO, Digital Workforce Services Plc, Tel. +358 50 380 9893
About Digital Workforce Services Plc
Digital Workforce Services Plc is a leader in business automation and technology solutions. Its Outsmart platform and services, including Enterprise AI Agent solutions, empower organizations to transform knowledge work, reduce costs, accelerate digitalization, enhance customer experiences, and strengthen their competitive edge. Over 200 large international organizations rely on the company’s services to drive transformation through automation. Digital Workforce has particular expertise in automating healthcare and social care pathways, advancing long-term condition follow-up, improving patient safety, and enhancing the productivity of healthcare professionals. Founded in 2015, Digital Workforce employs over 200 business automation specialists across the US, UK & Ireland, and Northern and Central Europe. The company is listed on the Nasdaq First North Growth Market Finland.
Press release
